Home

TwoHouses

Home

TwoHouses

How Can We Help?

We provide a wide range of web development and support services, specializing in Angular 4 and ASP.NET. We work with any sized organisation, ranging from smaller solutions such as WordPress and SharePoint sites, to large, bespoke systems like ConnectNow.

Web Design

Beautiful web sites developed using popular platforms such as WordPress, or bespoke solutions leveraging modern, powerful technology.

SharePoint Services

SharePoint Services

Solution Design, Consultancy, Support, Best Practices

ASP.NET Web Apps

Powerful solutions leveraging the .NET Framework and ASP Core

Web Services/REST

Integrate and Connect using the latest technologies to create powerful APIs

SQL Server

Design, Create, and Support SQL databases enabling efficient data management

Support

SME support including everything from network hardware to printers, and Active Directory to MS Word.

How Can We Help?

We provide a wide range of web development and support services, specializing in Angular 4 and ASP.NET. We work with any sized organisation, ranging from smaller solutions such as WordPress and SharePoint sites, to large, bespoke systems like ConnectNow.

Web Design

Beautiful web sites developed using popular platforms such as WordPress, or bespoke solutions leveraging modern, powerful technology.

SharePoint Services

SharePoint Services

Solution Design, Consultancy, Support, Best Practices

ASP.NET Web Apps

Powerful solutions leveraging the .NET Framework and ASP Core

Web Services/REST

Integrate and Connect using the latest technologies to create powerful APIs

SQL Server

Design, Create, and Support SQL databases enabling efficient data management

Support

SME support including everything from network hardware to printers, and Active Directory to MS Word.

The Perfect Fit

Using the best technology for the job

  •  

  •  

  •  

  •  


  • Office 365


  • SharePoint

  •  

  •  


  • WordPress


  • Angular 4


  • Foundation


  • Bootstrap


  • .NET Core


  • ASP.NET MVC


  • REST / OData


  • SQL Server


  • Windows Server


  • MS Azure

The Perfect Fit

Using the best technology for the job


  • Office 365


  • SharePoint


  • WordPress


  • Angular 4


  • Foundation


  • Bootstrap


  • .NET Core


  • ASP.NET MVC


  • REST / OData


  • SQL Server


  • Windows Server


  • MS Azure


  • Office 365


  • SharePoint


  • WordPress


  • Angular 4


  • Bootstrap


  • Foundation


  • .NET Core


  • ASP.NET MVC


  • REST / OData


  • SQL Server


  • Windows Server


  • MS Azure

ConnectNow

A game-changing Web Chat system, designed around Support and Service

ConnectNow is a powerful tool that will add huge value to any service environment, regardless of its size. Take a look below and find out more.

  • Typical Chat

    Typical Chat

    A typical, active chat between an agent and customer.
  • Agent Dashboard

    Agent Dashboard

    An Agent’s main dashboard, showing their performance, area, and skill information.
  • Customer Wizard

    Customer Wizard

    The first screen a customer sees. This is where we find out where to route the customer.
  • Attachments

    Attachments

    Attachments can be shared between participants.
  • Canned Responses

    Canned Responses

    Sets of pre-typed phrases can be created and categorised.
  • Chat History

    Chat History

    View previous chat information.
  • Easy Administration

    Easy Administration

    An example of an administration panel, in this case for Alerts.
  • Wallboard

    Wallboard

    Attractive, dynamic wallboard showing key service information.

Support Tools

Time-saving tools such as Filtered Words and Canned Responses are baked-in to ease the agent’s job and improve handle times.

Ease of Use

Connect Now has been designed to be intuitive to use, with only minimal training being required for administrators of the system.

Scalable

Connect Now is designed to excel in any operation from a sub-10 team to a several-hundred agent Service Desk.

ConnectNow

A game-changing Web Chat system, designed around Support and Service

ConnectNow is a powerful tool that will add huge value to any service environment, regardless of its size. Take a look below and find out more.

  • Typical Chat

    Typical Chat

    A typical, active chat between an agent and customer.
  • Agent Dashboard

    Agent Dashboard

    An Agent’s main dashboard, showing their performance, area, and skill information.
  • Customer Wizard

    Customer Wizard

    The first screen a customer sees. This is where we find out where to route the customer.
  • Attachments

    Attachments

    Attachments can be shared between participants.
  • Canned Responses

    Canned Responses

    Sets of pre-typed phrases can be created and categorised.
  • Chat History

    Chat History

    View previous chat information.
  • Easy Administration

    Easy Administration

    An example of an administration panel, in this case for Alerts.
  • Wallboard

    Wallboard

    Attractive, dynamic wallboard showing key service information.

Skill Routing

Your customers will be dynamically routed through to an expert on their issue, ensuring the customer gets the help they need, and the agent is properly equipped.

Support Tools

Time-saving tools such as Filtered Words and Canned Responses are baked-in to ease the agent’s job and improve handle times.

Scalable

ConnectNow is designed to excel in any operation from a sub-10 team to a several-hundred agent Service Desk.

Metrics and MI

Powerful reporting potential with additional benefits to processes such as Problem Management and Trend Analysis

Collaborate

Other departments can come on board the same deployment. You can then transfer between areas, track full interaction journeys, and more.

Ease of Use

ConnectNow has been designed to be intuitive to use, with only minimal training being required for administrators of the system.

Get In Touch

+44 7973 166505
info@twohouses.co.uk

Get In Touch

+44 7973 166505
info@twohouses.co.uk